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Frequently Asked Questions

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Explore a list of frequently asked questions about The Hacienda at the River®. Don’t see the answers you’re looking for? Please call us, and we’ll happily answer all your questions about life at our Tucson senior living community!

Pricing at The Hacienda varies based on your choice of residence. Contact us at 520-485-1060 to learn more and ask for a cost comparison worksheet. You can also find residence pricing and availability online.


Yes, The Hacienda offers resources for financial planning. Visit our financial planning page for tools and information to help plan your move to our Arizona senior living community.

Visit our Photos and Floor Plans page to see more. 

The Hacienda at the River features a therapy pool designed for group and individual aquatic classes. The pool is open for regular use from 7:00 a.m. to 5:00 p.m., with after-hours availability upon request.

The fitness center is open daily for members.

Yes, visitors can park in front of both community buildings for convenient access.

The Hacienda at the River is located at 2720 East River Road, Tucson, AZ 85718, and the phone number is 520-485-1060.

Yes, The Hacienda at the River welcomes pets. Please call for more details about our Tucson pet-friendly community.

The minimum age is 62+ for our Independent Living community. Assisted Living and Memory Care neighborhoods do not have a minimum age requirement.

  • Assisted Living and Memory Care: Visiting hours are from 8:00 a.m. to 8:00 p.m., seven days a week. Exceptions can be made if needed.
  • Guests: All guests must check in at the concierge desk.
  • Concierge: Available 24/7 for assistance.
  • Business Hours: 8:00 a.m. to 5:00 p.m., Monday through Friday.
  • Tours: Available Monday through Friday, with weekend tours upon request. Reservations are preferred.

Yes, our Independent Living residences are located at the southeast corner of the intersection of River Road and Hacienda Del Sol Road. Members of Independent Living who require Assisted Living care have priority access to that part of the community.

Members in The Hacienda’s Assisted Living and Memory Care neighborhoods receive three nutritionally balanced meals each day. Learn more about our Gourmet Bites Program for delicious and accessible dining options.

Members in our Independent Living community enjoy a flex spending credit, which is included in their monthly rent. Members can use this credit for meals, spa services, salon treatments, and private fitness training. Additionally, all members receive a 20% discount on menu pricing.

All available positions at The Hacienda at the River are listed on our Careers page. Explore current opportunities and apply online.

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I toured this place with my mother and was so blown away, I hope to retire here myself. 
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Questions? Interested in a tour? Want to attend one of our events? 

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Fill in the form, or call us at 520-485-1060 to learn more.

Looking to join our team? Explore all career opportunities.

Questions? Interested in a tour? Want to attend one of our events? 

Fill in the form, or call us at 520-485-1060 to learn more.