“Shifting my role was challenging at first, because I found such fulfillment in my daily interactions with residents – they were like family to me,” Diana explained. “I rediscovered that sense of purpose through helping hundreds of Watermark associates nationwide highlight the inspiring, heartfelt stories, meaningful connections, and extraordinary programs on their communities’ social media pages. But the highlight of my year will always be my annual Easter Bunny visits – I think it brings me just as much joy as it does to the community.”
Throughout her journey, she’s helped communities nationwide tell their stories on social media, which inspired Hootsuite to conduct a case study illustrating Watermark’s success. Diana is also the co-creator and co-editor of Inspire, Watermark’s award-winning digital lifestyle magazine.